Website privacy notice.
How ELOI Oil LLP uses information from this website and its enquiry forms.
Updated: 19 October 2026
Who is responsible
ELOI Oil LLP, company number OC423835, Suite 2, Ormond House, 26/27 Boswell Street, London, United Kingdom, is responsible for personal information collected through this website. For privacy questions or requests, email info@eloi-oil.uk.
Information we collect
Forms collect your name, email address and message, and any company, country, city, phone number, product, quantity or distribution details you provide. Hosting and security services may process IP addresses and technical request information. Include only information needed for your enquiry.
Why we use it
We use enquiry information to respond, discuss products, find supply options and assess distribution enquiries. The basis is taking steps you request before a contract where applicable, or our legitimate interest in handling business enquiries. Security processing supports our legitimate interest in protecting the website. Optional analytics relies on your consent.
Who receives information
Authorised ELOI personnel and service providers supporting hosting, storage and email delivery may process enquiry information. We do not sell it or subscribe you to marketing through these forms. If information needs to be passed to an independent local supplier to help with your request, we will tell you before passing on your contact details. Providers may process information internationally; applicable transfer safeguards must be in place where required.
How long it is kept
We keep enquiries while needed to answer them and follow up on the requested business discussion. Retention depends on whether the enquiry remains open, an ongoing business relationship and any applicable legal obligations. Information that is no longer needed is to be deleted or anonymised. Records needed for an agreed transaction may have separate retention requirements.
Cookies and browser storage
The comparison shortlist (eloi-selection-v1) stays in this browser until you change it or clear the website's browser data. The brand introduction state (eloi-brand-intro) lasts for the browser session. Cookie choices (eloi-cookie-consent-v2) are kept for up to 180 days. Language is selected through the URL. These preferences are not included in enquiry forms. Hosting may use separate technical storage for access and security.
Google Analytics
With your permission, Google Analytics measures visits, product interest, document clicks, Oil Finder use and successful enquiries. Analytics cookies (_ga and _ga_*) last up to 180 days. Advertising tracking is disabled. Form names, contact details and message text are not sent as analytics event parameters. Change or withdraw permission using Cookie settings in the footer.
Your choices and rights
You can ask for access, correction, deletion or restriction, and object to processing based on legitimate interests. Portability applies where the legal conditions are met. You can withdraw analytics consent without affecting the lawfulness of earlier processing. Contact info@eloi-oil.uk. You may also complain to the UK Information Commissioner's Office or another competent supervisory authority.